Winhôtel neo The software that meets the challenges of the independent hotel business

User-friendly schedule

Colour-coded display for online bookings, confirmations, arrivals, allotments, deposits, bills, unavailabilities and more…
Simple drag-and-drop system for room changes.
Length of stay easily modified by expanding or retracting the reservation box.
Individual or group room booking.
Multi-schedule management for different facilities: guest rooms, events rooms, car parks, spa, treatment rooms and more…
Notifications for unconfirmed booking files, outstanding tasks, online bookings.
Confirmation template letters, modifiable in Word^©, or direct automated e-mail confirmation.
Room change assistant available on the schedule page.

Touch-screen billing for hotel and restaurant services in establishments with one point of sale.
Editing of bills: free text, condensed, divided, and more…
Extras management.
Full, partial and multiple payment collection.
Debtor management.
End of stay process, checking, close-out, archiving.
Option to link up with Winrestau for more significant restaurant activity.
Option to transfer Nymphéa charges to the rooms in Winhôtel.

Partnerships with ReservIt^©, D-EDGE^©, Travelclick^©, Novaresa, eRevMax^© and Siteminder^© mean guaranteed better performance.
Online publication of availabilities on central reservation systems or on the hotel website, directly from the schedule page.
Option to synchronise all availabilities using the Full Online feature.
Online bookings directly added to the schedule.
Guest contact details automatically added to the guest file.
Automatic notification as soon as an online booking arrives.
Publication of prices with a pricing grid.
Secure receipt and storage of encrypted bank card numbers.
Opening or closing of different distribution channels using the Channel Management function.
Soon to be opened onto the other online booking platforms in the market.

Refined dashboard analysis with additional reports such as “explanation of sales figure, payments, debtors and accounting balance”.
Handling of the sales figure over a given period by product family.
Debtor management with reminder messages generated in Word^©.
Breakdown of different payment methods and cashing up.
Management of deposits that are not charged to a bill.
Multiple check reports.
Close-out procedure.

Guest records: bills, booking files, “no-shows”, etc.
Graphical representation split into the guest’s different consumption categories (bar, accommodation, board, etc.).
Distribution of the sales figure, average price, etc. per guest category.
Graphical representation of distribution, breakdown, sales figure comparison, room type, nationality, RevPAR, occupancy rate and more…
Export of lists in Excel^©format.
Analysis of bookings by channel (Web, direct, etc.) and booking method.

Application available on the Apple store (compatible with iPhone and iPad), specially developed for managers on the move.
Consultation of statistics and notifications, and key indicators such as the sales figure, occupancy rate and booking forecast.

Consultation of all guests sorted by category (agency, individual, supplier, coach operator, group, etc.) or by type (Tour Operator, company, individual).
Collection of e-mail address, phone No. and guest comments as soon as the booking is submitted.
Quick search according to multiple criteria (name, phone No., category, etc.).
Targeted mailing according to adjustable criteria (loyalty card, seasonal, leisure, etc.).

Customisation of prices based on the period, season, guest category and nature of the stay.
Display of different prices corresponding to the criteria selected when booking.
Update of the price when a booking overlaps onto more than one period.
Creation of templates (quote, pro forma invoice).