Homair Vacances Mathilde Lucas, Back Office Manager at Homair Vacances
Homair Vacances chooses Resalys for its 128 campsites throughout France, Spain, Italy and Croatia
Homair camping group uses Resalys CRS PMS software to manage and run all of its campsites and make them available for online booking. “The various setup possibilities offered by Resalys help us adapt on a daily basis to meet the needs of our users, customers and campsites,” highlights Mathilde Lucas, Back Office Manager at Homair Vacances.
For a campsite group like Homair, automating work processes (debiting, customer mailing, automatic reports and arrival lists, etc.) was a genuine revolution. “The e-TO booking gateways are also greatly appreciated, as is the web-based access to the application and PMS workspace for operations on site,” explains Mathilde Lucas.
“We work closely with the dedicated support team. They really know their clients and how they work, they give us advice with new projects and solutions on a daily basis. That kind of guidance is a key point for Homair.” concludes Mathilde Lucas.