Hot topics - 15/12/2015
A look back at the shared training for SEH members
Three rewarding days
The three Winhôtel improvement sessions took place in Paris, Rouen and our Lyon office. Training participants included managers, directors and receptionists from eight SEH hotels.
Through demonstrations and practical exercises, participants were able to experience and appreciate their respective working processes. This was an event filled with encounters and exchanges.
Extract from the Winhôtel software training programme:
- Taking a hotel booking (manual, automatic, quote), individual and group bookings
- Advanced plan grid management
- Online booking: publishing offers and rates, opening and closing distribution channels, receiving and keeping track of bookings
- Fast handling of booking confirmations and entering deposits
- Managing check-in and check-out operations
- Manual and automatic billing
- Functioning of the satisfaction survey module
- Statistics: reading performance results and key hotel indicators
Couldn't make the training days? Winhôtel improvement sessions are available all year round. Get in touch for further information.