Hot topics - 17/08/2017
Royatonic boosts sales with E-Nymphea Collexion online booking
More possibilities for more wellness! Royatonic offers clients a new responsive website, enabling them to book sessions and services online.
Catering for all users from occasional customers to annual members and clients, the site is synchronised in real time with Nymphéa, a leading tool of the trade for managing spas and wellness centres, installed in Royatonic's spa and bathing centre. E-Nymphea Collexion is a joint innovation from Sequoiasoft and Spa Collexion that optimises online booking.
The service is accessible 24 hours a day, 7 days a week, letting you book treatments, activity sessions in the baths, hydromassage beds, and memberships with secure online payment.
Since going online in June, Royatonic has already registered a boom in online sales and remarkable performances in SEO and online reputation.
There are numerous benefits for Royatonic and its clients:
- Highlight on new releases and special offers
- Personalised gift vouchers
- Simple and intuitive booking from smartphone, tablet and PC
- Membership usage indicators
- Booking confirmation by e-mail
- Secure online payment
- Alternative offers when a time slot is unavailable
- Reduction in "no-shows" thanks to online payment
- Bookings saved to the Nymphéa schedule in real time
- Automatic update of client cards and billing
- Customer loyalty management with Nymphéa
- Online client area
- Reduction in duplicate customer records
- Connectivity with social media: share stories, etc.
Located at the base of Puy-de-Dôme, France, Royatonic offers an extensive wellness range, with indoor and outdoor baths, a spa dedicated to beauty and wellness, and a studio for practising bodily and spiritual well-being through a host of physical activities: Pilates, Gravity Gym®, Yoga, Tai Chi, Sophrology, Relaxation and more.
Source: Royatonic press release