Spa Business magazine: Spa software guide

The market for spa software has gone global, with suppliers offering helpdesks 7 days a week to support installations, meaning you have more choice than ever before.

Nymphéa has a customisable configuration so can work as a management solution for any type of spa, from hotel and urban spas to hydrotherapy, thalassotherapy and wellness centres.

The system can manage the whole sales process from appointment scheduling, billing and retailing to CRM and customer loyalty. It can also generate SMS reminders and emails to support sales and marketing. Nymphéa can optimise the scheduling and allocation of resources based on staff, room and equipment availability in real time.

The system has an online booking module with secure payment facility, subscription usage and the possibility to consult customer accounts online. Nymphéa is interfaced with the majority of hotel PMS, accounts and access control systems to enable interactivity between these tools.

Sequoiasoft, the company behind Nymphéa, has been supplying software for thermal and thalassotherapy centres for 30 years and clients include Cinq Mondes Spas, Nuxe Spas, Deep Nature, Barrière Group, Thalazur Group, Royal Elyssa Monastir, La Réserve Geneva and La Réserve Ramatuelle...

By Terry Liz - Editor in chief, Spa Business magazine