Royatonic Aurélia Picq, Head of Communications and Web-Marketing at Royatonic
Just two years ago, we equipped Royatonic, a thermo-recreational centre in Auvergne with our solution E-Nymphéa, the client’s aim being to boost their online sales and business activity.
After two years using E-Nymphéa, the results are positive, as explained by Aurélia Picq, Head of Communications and Web-Marketing at Royatonic.
How does E-Nymphéa meet Royatonic’s expectations?
“E-Nymphéa naturally came to us as a solution, because we had already been using the Nymphéa application for almost 10 years, and we wanted to make booking and online purchases easier for our clients and our teams.
The deployment service (in-house training and specific developments) was personalised and the guidance was received positively by the team in situ: we really wanted Royatonic’s specific needs to be met as closely as possible and E-Nymphéa turned out to be adaptable and capable of delivering the results we wanted.
Every month, the percentage increase in sales is hitting double figures, and online bookings are on the up as well.
Another of our challenges is that Royatonic has always sold a significant amount of gift vouchers, right since we opened in 2007. We wanted E-Nymphéa to be able to increase these results exponentially and guarantee us certain technical capabilities. Every month, the percentage increase in sales is hitting double figures, and online bookings are on the up as well, both in terms of membership sales and one-off services.
Two years after deployment, the adventure goes on! We’re moving forward with E-Nymphéa, all the while listening to our clients’ expectations to try and perfect the options on offer. We want to offer high-performance online services in a constantly-evolving market.”